Delivery Standards Guide

Answering the oft-asked question “When will it get there?” (Information provided by Canada Post, All of our shipments are through Canada Post)

Discover how long it will take for parcels and letters to reach their destination.

Canada Parcels	Xpresspost™	Regular Parcel™
Local to Toronto	Next Day	Up to 2 business days
Regional - Southern Ontario	Next Day	3 up to 5 business days
National	Up to 2 days	4 up to 9 business days

U.S.A. Parcels

Xpresspost™ - USA	3, 4 and 5 business days
Expedited Parcel™ - USA	in as little as 6 business days
Small Packet™ - USA Air	in as little as 4 business days
Light Packet™ - USA	in as little as 4 business days
Small Packet - USA Surface	in as little as 6 business days

International Parcels

Xpresspost™ - International	In as little as 4 business days
International Parcel - Air	In as little as 6 business days**
International Parcel - Surface	4 up to 12 weeks**
Small Packet™ - International Air	In as little as 6 business days**
Small Packet - International Surface	4 up to 12 weeks (surface)**

** Service expectation only; no service delivery standard.

Delivery standards are within business days between major urban centres and are dependent upon origin and destination. Some restrictions apply. All our services are subject to terms and conditions.

Tracking is available through Canada Post on Expedited and Express shipments only (small packet rates do not offer tracking). You will receive an email from Canada Post when your shipment is sent (small packets excluded) and it will include your tracking number, and a link to use to track your shipment.

Delivery time

Remember to add our processing time, and possible customs delays when choosing your shipping options. Also if you are concerned regarding possible customs delays and charges when your parcel enters your country please contact your own postal station for information. This is completely outside and beyond our control and varies from country to country.